
General (The Organization)

Management and Personnel

Corporate Particulars of the Organization

Organization and Office Management

Organization structure
Service Requirements

Quality Control and Assurance Program

Transition Plan

Duty Transition Plan

Emergency Substitution Plan

Integrated Security Systems
General (The Organization)
SENTRY SECURITY SERVICES LTD. started the journey as security provider in Bangladesh in the year 1995. The baby of that day is quite matured today with its branches and leaves. The tree has got its strength from honorable client’s satisfaction. The company believes that the pride of service lies with the satisfaction of honorable clients.
The company started with minimum possible number of guards to maintain maximum possible quality services. Day by day our honorable client’s responses gave us strength to increase the services in todays huge scale.
Presently SENTRY SECURITY SERVICES LTD is providing security services allover the country to huge number of clients from national and international corporate level with complete satisfaction and the best quality.
Over the years since its inception, Sentry Security through a rigorous trial & error as well as research & development process has a very pragmatic management organizational structure that has so far been found to be very effective and high result oriented.
Management Personnel:
Md. Hasanul Islam
Managing Director
Mobile:0191 474747
Md. Hasadul Islam Hera
Director (Corporate)
Mobile: 0171825984
Dr. Lt. Col. Akram Ali (Retd.)
Executive Director
Mobile: 01712990273
Md. Momenul Hoq
General Manager (Finance & Admin)
Mobile: 0191036419
Lt. Commander S.A.M. Monirul Islam (Retd.) BN
Deputy General Manager (Operation)
Mobile: 0194434038
Md. Hasabul Islam
Senior Manager (Operation)
Mobile: 0193142718
Corporate Particulars of the Organization
The following are the corporate particulars of the Organization:


Name of the Company

:
SENTRY SECURITY SERVICES LTD.


Year of Establishment

: 1995


Legal Structure

: Private Limited Company


Type of Company

: Private Security Company


Professional Membership

: Founder Member of Bangladesh Professional

Security Services Providers Association


Address

:
Head Office: House # 11 (Ground floor), Road # 1,

Dhanmondi R/A, Dhaka 1205, Bangladesh


Phone: 9661577, 9668800

: Cellular- 0191-474747

Facsimile
: 880-2-8625470

E-mail
: sentry@citech.net

Web
: www.sentrysecuritybd.com
Branch Office:
Dhaka Regional Office: House # 94, Block – D, Road # 10, Eastern Housing, Niketon, Gulshan – 1, Dhaka.
Chittagong Regional Office: Sheikh J M Villa, 183/B, DT Road, New Munshibari, Dewanhat,Chittagong.
Mobile:0192464370.
Comilla Regional Office: Holding No-501, Rammala Road, Thakurpara, Comilla.
Mobile: 0191035053
Rajshahi Regional Office: House # 26, Shenanibash Road (Adjecent to Shishu Polli), Terokhada,Rajshahi.
Mobile: 0191036401
Bogra Regional Office: Chalkfarid Colony (near of Jamil Madrashpa), P.S: Bogra Sadar, Bogra.
Mobile: 0191035052
Rongpur Office: Terminal Road,Ashratpur,Modern More,Rongpur.
Mobile: 0192464462
Mymenshing Office: Kunja Neer, Maskanda, Sadar Thana, Mymenshing.
Mobile: 0191035051
Sylhet Office: House # 6 (Ground Floor), Road # 26, Block: D, Upashahar, Sylhet.
Mobile: 017107401399
Contact Person
Md. Hasanul Islam
Managing Director
Mobile:0191 474747
Dr. Lt. Col. Akram Ali (Retd.)
Executive Director
Mobile: 01712990273
Major Md. Hasibur Rahman (Retd.)
Director (Technical Security)
Mobile: 0152 330092
Md. Hasadul Islam Hera
Director (Corporate)
Mobile: 0171825984
Lt. Commander S.A.M. Monirul Islam (Retd.) BN
Deputy General Manager (Operation)
Mobile: 0194434038
Md. Hasabul Islam
Senior Manager (Operation)
Mobile: 0193142718
Banker:
Janata Bank, Local Office Branch
1 Dilkusha, Dhaka 1000, Bangladesh
Mutual Trust Bank Ltd, Principal Branch
7-8 Motijheel Commercial Area,
Dhaka-1000
Southeast Bank Ltd.
New Elephant Road Branch, Dhaka.
Bangladesh Krishi Bank, Local Principal Office
Krishi Bank Bhahan, 83-85 Motijheel C/A,Dhaka.
Financial Advisor :
M/S Khaleque & Co (Chartered Accounted)
Faridpur Mansion, 4th Floor, 75/76 kakrail
Dhaka-1000
Organization and Office Management
Sentry Security firmly believes that for continuous prosperity in business, an effective office management is the most important aspect. Keeping this mind, we are practicing an effective management plan and that really helps us to accomplish any business undertaking in an effective and efficient manner to the highest satisfaction of the clients. The sentences below will give further lights into this.
Board of Management
The board of Management of the Organization comprises of four Directors of Which the chief executive is designated as the Managing Director. The members of the Board of Management of the firm are all well educated and by this time have built up an excellent reputation.
Function Divisions
To ensure best possible services to the valued clients, the firm maintains the following technical sections:

Research and Business Development

Recruitment and Staff Development

Deployment and Job Monitoring

Security Equipment Supply and Installation

Corporate Management
Organizational Structure
For smooth running of an organization, an appropriate organizational structure is of prime importance. Due to continuous increase of the organization in size & shape, Sentry Security has recently created a new organizational structure showing various hierarchic stages of our office management. The Organization of our firm is shown below:
Service Requirements:
Quality Control and Assurance Program
Verification
Verification of individual to be appointed as duty, is done in the process of recruitment. The process is completed with the help of law enforcing agencies. The own verification network also works parallel to the law enforcing agencies. Following points are given maximum importance during verification is done.

Involvement with any criminal activities in the past life, disqualifies the candidate.

Character qualities are cross-examined in details.

Relatives and family background is given due importance.

Character certificate from local government is mandatory and it is cross-
examined during verification process.
Vetting
SENTRY SECURITY SERVICES LTD believes and maintains vetting process for the employed guards. Periodic vetting is done for confirmation of individual’s morale, motivation, character qualities, honesty and other attributes needed for his service as a member of the company. This process is done in every six months.
Periodic Change
SENTRY SECURITY SERVICES LTD maintains periodic change of duty place for better performance of the duties. This change is done in accordance with following criterion:

With the concern of the authority taking services.

Maintaining the quality of substitutions.

With prior notice to the concerned authority.
On Job Training
SENTRY SECURITY SERVICES LTD provides On Job Training to the deployed guards with every updates of the security matter. This training is done keeping the guards in their job place. The changing situation of the security in details taught through this process.
Transition Plan
Duty Transition Plan.
Transition of duty guards are very important for both smooth functioning of the administration and better performance in the security services. Transition of the guards is done maintaining following criterion:

For 24 hours duty, three shifts are maintained 8 hourly each starting at 0600 hours every

At least 15 minutes overlaping time is planned and confirmed between Off-Duty and On-Duty.

Administrative support is given from SSSL Headquarters for total transition.
Emergency Substitution Plan.
For any emergency company plans for emergency substitution for deployed guards. This contingency plan helps company to serve the clients with better service.For emergency substitution of the guards, company maintains following criterion:

Reserve guards are trained and kept ready in the recruitement chain.

As per the quality and quantity required, the reseve force is planned.

The Company is capable of providing emergency substitution within six hours within Dhaka city and within 12 hours anywhere in Banladesh.
Leave Plan. The Company gives edequate importance to plan leave for the guards. Following criterion are given importance while planing the leave:

Substitution for the person going on leave is planned.

3 Weeks prior notice is given and approval taken from the authority concern.

For emergency leave, emergency replacement is given assuring the quality.
Interchange. Interchange of the guards is done maintaining following criterion:

3 weeks prior notice to the authority concern

Same quality substitution is planned accordingly.

Minimum 24 hours time for Handing-Taking process.
Integrated Security Systems
In Integrated Security Systems and Technical Security sector the company deals with followings:

CCTV

All types of video surveillance devices

All types of audio surveillance devices.

Electronic tracker

Human Security supported by Technical Security Sestems

Other Security systems.